Shipping policy
At PureDrapeStudio.online, we understand that receiving your order safely and efficiently is an essential part of your shopping experience.
We carefully prepare each sweatshirt, sweater, and knitwear order to ensure quality and reliable delivery.
1. Shipping Rates
We provide convenient shipping options:
- Free shipping is available.
- Orders under $10 USD will include a $5.99 USD shipping charge.
Shipping fees will be displayed during checkout.
2. Order Processing
After payment confirmation, orders undergo:
- Payment verification;
- Product preparation;
- Quality inspection;
- Packaging.
Processing times may vary depending on product availability and order volume.
3. Delivery Time
Delivery schedules may vary depending on:
- Destination;
- Carrier performance;
- Weather conditions;
- Holidays;
- Transportation delays.
Estimated delivery times are provided for reference and are not guaranteed arrival dates.
4. Shipping Confirmation
Customers may receive shipment confirmation through the email address provided during checkout.
5. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information.
Additional costs caused by incorrect addresses may apply.
6. Lost or Damaged Packages
If your order is lost, delayed, or damaged during transportation, please contact:
Email: [email protected]
Our team will review the situation and provide assistance.